Personalization Terms and Conditions

  • Willow Tree® Personalization Terms and Conditions apply if you order #27914 Coordinating Shelf with personalized text for $14.95.
  • Your personalized text, with your exact words, and in the font you select, will be laser etched into the front-facing surface of the blue/gray painted Willow Tree shelf at no additional cost.
  • Text is not an applied sticker or ink; the words are etched into the surface, resulting in a wood-burned effect on the blue painted surface.
  • We recommend you thoroughly and carefully proofread final text to ensure spelling and spacing—and that the font you select is pictured in the Personalization Tool—before confirming your order.
  • Emojis and alt code symbols cannot be etched on the surface of the shelf so they are not allowed.
  • We are not responsible for spelling or spacing your personalization request; each font has character limits allowed by the Personalization Tool that will show up in the Preview feature.
  • If we make an error to your request, the shelf will be replaced and reshipped at no cost to you.
  • Note that the Personalization Preview Tool may show the wording and font slightly larger or slightly smaller than actual. View examples of personalized shelves in three different fonts.  
  • Personalized shelves are not returnable and personalized shelf orders cannot be cancelled.  All sales are final on personalized products.
  • We reserve the right to decline your order for any of the following:
    • character count exceeds shelf limit
    • words that are copyrighted by third party
    • inappropriate or objectionable language
  • Thank you for your order of this personalized shelf.

Tell Us Your Story

It's inpiring for Susan to hear how you feel about your Willow Tree piece. Your personal interpretation is so meaningful... thank you for taking the time to share it.